Residential systems

MELCloud Home

We are experiencing some issues.

31/07/26

Devices are losing connection with MELCloud servers every 30 minutes.

30/07/26

The room temperature field on the device dashboard is empty and not displaying a value.

Please note: We are investigating these with the highest priority.

Previous Incident:

03/06/26

MAC-597IF Bluetooth/Wi-Fi pairing may require multiple attempts during interface registration. We are investigating the issue and will provide further updates when available.

MELCloud Residential

All systems are operating normally.

Commercial systems

MELCloud Commercial

All systems are operating normally.

29/06/2026
We fixed an issue where some Buildings / Sites had loading problems.